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{"num_reviews":14,"url":"https://www.ecblendflavors.com/cool-hit-e-liquid/","add_this":[{"service":"facebook","annotation":""},{"service":"email","annotation":""},{"service":"print","annotation":""},{"service":"twitter","annotation":""}],"gtin":"889700013479","max_purchase_quantity":0,"brand":{"name":"Flavor Vapor","url":"https://www.ecblendflavors.com/flavor-vapor/"},"id":488,"can_purchase":false,"meta_description":"Experience an intense chilling vape without the minty taste like Menthol. Cool Hit doesn't have a scent or flavor. Looking for a intensely strong mint flavor with bone chilling cooling sensation, check out Perilous Mint! Are you too Hot for Cool Hit? Cold Fusion E-Liquid provides THREE times the chilling effect. ","category":["Eliquid with Nicotine - Classic Products"],"AddThisServiceButtonMeta":"","main_image":{"data":"https://cdn11.bigcommerce.com/s-aa739/images/stencil/{:size}/products/488/3707/Cold-Fusion-E-Juice-ECBlend-Flavors__46670.1527197495.jpg?c=2","alt":"Cool Hit - Premium Artisan E-Liquid | ECBlend Flavors"},"add_to_wishlist_url":"/wishlist.php?action=add&product_id=488","custom_fields":[{"id":"162762","name":"__isLegacyNic","value":"yes"},{"id":"162763","name":"__VapeAddOns1","value":"4143,3664,141,1163,2275,3589"},{"id":"162764","name":"__badge","value":"3mg 6mg 12mg"},{"id":"162765","name":"__ENDS","value":"eliquidnic"},{"id":"162766","name":"__Warning","value":"yes"},{"id":"162767","name":"__TaxClass","value":"ELiquidwithNicotine"},{"id":"162768","name":"__isLegacyProductxRefZero","value":"3152"},{"id":"162769","name":"__FlavorProfile","value":"FlavorlessWithNicotine"},{"id":"162770","name":"__discontinuedLEGACYxRefTFE","value":"3152"},{"id":"162771","name":"__matchingNic","value":"488"},{"id":"162772","name":"__matchingNixotine","value":"4583"},{"id":"162773","name":"__matchingTFE","value":"3152"}],"sku":"LGCY72000-488","description":"

Experience an intense chilling vape without the minty taste like Menthol.  

\r\n

Cool Hit doesn't have a scent or a flavor!  

\r\n

Looking for a intensely strong mint flavor with bone chilling cooling sensation, check out Perilous Mint!  

\r\n

Are you too Hot for Cool Hit?  Cold Fusion E-Liquid provides THREE times the chilling effect.  

\r\n

Looking to add Cool Hit to your existing E-Liquid, you can find the additive here: FlavorTudes - Cool Hit - Flavor Shots  

\r\n


\"Tobacco 100% TOBACCO- FREE E-LIQUID

\r\n

(Better Flavor: Improved Recipe has been reformulated to enhance the flavor using tobacco-free nicotine)

\r\n

Try it you'll love it!

","tags":[],"warranty":"","price":{"without_tax":{"formatted":"$15.95","value":15.95,"currency":"USD"},"tax_label":"Tax and Surcharges (incl vapor taxes where applicable)"},"height":"0.01","detail_messages":"","availability":"","page_title":"Cool Hit - Premium Artisan E-Liquid | ECBlend Flavors","mpn":null,"upc":null,"options":[{"id":66347,"type":"Configurable_PickList_Set","display_name":"DISCONTINUED PRODUCT","required":true,"condition":false,"state":"modifier","values":[{"label":"DISCONTINUED PRODUCT - This product is discontinued","id":6411,"data":"DISCONTINUED PRODUCT - This product is discontinued","selected":true}],"partial":"set-rectangle"}],"related_products":[{"id":3152,"sku":"TFE-71000488-3152","name":"COOL HIT (E-Liquid TFE)","url":"https://www.ecblendflavors.com/cool-hit-e-liquid-tfe/","availability":"","rating":4,"brand":{"name":"Flavor Vapor"},"category":["Mints - Menthols - Flavorless","FLAVORLESS","Shortfill Concentrated & Fullfill E-Liquid"],"summary":"Experience an intense chilling vape without the minty taste like Menthol.  \r\nCool Hit doesn't have a scent or a flavor!  \r\nLooking for a intensely strong mint flavor with bone...","image":{"data":"https://cdn11.bigcommerce.com/s-aa739/images/stencil/{:size}/products/3152/12474/Cold-Fusion-E-Juice-ECBlend-Flavors__46670__87070.1651715575.jpg?c=2","alt":"Cool Hit | E-Liquid TFE | Flavor Vapor"},"images":[{"data":"https://cdn11.bigcommerce.com/s-aa739/images/stencil/{:size}/products/3152/12474/Cold-Fusion-E-Juice-ECBlend-Flavors__46670__87070.1651715575.jpg?c=2","alt":"Cool Hit | E-Liquid TFE | Flavor Vapor"}],"date_added":"Feb 26, 2022","pre_order":false,"show_cart_action":false,"has_options":false,"stock_level":null,"low_stock_level":null,"qty_in_cart":0,"custom_fields":[{"id":157903,"name":"__ENDS","value":"eliquidzero"},{"id":157904,"name":"__TaxClass","value":"ELiquidwithoutNicotine"},{"id":157905,"name":"__TFE","value":"yes"},{"id":157906,"name":"__FlavorProfile","value":"FlavorlessZero"},{"id":157907,"name":"__badge","value":"Avail in Fullfill and Shortfill"},{"id":157908,"name":"__VapeAddOns1","value":"4143,3664,141,1163,2275,3589"},{"id":157909,"name":"__matchingTFE","value":"3152"},{"id":157910,"name":"__matchingNic","value":"488"},{"id":157911,"name":"__matchingNixotine","value":"4583"}],"num_reviews":13,"weight":{"formatted":"73.00 Ounces","value":73},"demo":false,"price":{"without_tax":{"currency":"USD","formatted":"$6.50","value":6.5},"tax_label":"Tax and Surcharges (incl vapor taxes where applicable)"},"add_to_wishlist_url":"/wishlist.php?action=add&product_id=3152"},{"id":1163,"sku":"FA-40FC-300-1163","name":"Liquid Cool (Cooling Liquid Concentrate) Flavor Concentrate","url":"https://www.ecblendflavors.com/liquid-cool-cooling-liquid-concentrate-flavor-concentrate/","availability":"","rating":0,"brand":{"name":"Flavor Artists"},"category":["FlavorArtists Concentrates","FlavorShots | Sweeteners | Additives","FlavorShots | Sweeteners | Additives/Flavor Artists - Pure Flavoring","FlavorShots | Sweeteners | Additives/Flavor Artists - Pure Flavoring/-Shop All- Concentrated Flavors","FlavorShots | Sweeteners | Additives/Flavor Artists - Pure Flavoring/Concentrated Flavoring - Additives","FlavorShots | Sweeteners | Additives/Vape Additives","SUPPLIES"],"summary":"Liquid Cool (Cooling Liquid Concentrate) Concentrated Flavor. 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The more you add, the sweeter it is! Add slowly and adjust to taste. Adding this to Unflavored E-Liquid will give a cotton candy intensity sweetness. [Click here for higher conc"},{"id":163624,"name":"*WARNINGS","value":"DO NOT VAPE DIRECTLY. This product is concentrated and intended for dilution in e-liquid and use in a vaporizer only."},{"id":163625,"name":"Not E-Liquid","value":"This is sweetener flavoring, it is not e-liquid and does not contain nicotine or any ingredients derived from tobacco."},{"id":163626,"name":"Shake Shake Shake","value":"As with any new e-liquid, after you add your shots, SHAKE WELL."},{"id":163627,"name":"__NOENDS","value":"othersupplies"},{"id":163628,"name":"__TaxClass","value":"Supplies-NotEnds-Other"},{"id":163629,"name":"__VapeAddOns1","value":"3589,4143,3664,1163,1657"}],"num_reviews":2,"weight":{"formatted":"30.00 Ounces","value":30},"demo":false,"price":{"without_tax":{"currency":"USD","formatted":"$3.95","value":3.95},"tax_label":"Tax and Surcharges (incl vapor taxes where applicable)"},"add_to_wishlist_url":"/wishlist.php?action=add&product_id=1740"},{"id":4583,"sku":"NXTN-92-0488-3152-4583","name":"COOL HIT Nixotine (Flavored Nixodine)","url":"https://www.ecblendflavors.com/cool-hit-with-nixotine/","availability":"","rating":0,"brand":{"name":"Nixotine"},"category":["Nixotine - Flavored Nixodine 3mg thru 36mg","Nixotine - Flavored Nixodine 3mg thru 36mg/Flavorless (Nixotine)","Nixotine - Flavored Nixodine 3mg thru 36mg/Mints - Menthols - Flavorless (Nixotine)","Nixotine - Flavored Nixodine 3mg thru 36mg/-Shop All- Nixotine Flavors"],"summary":"Intense chilling experience without the minty taste or scent like Menthol. Cool Hit doesn't have an odor or flavor! Looking for a intensely strong mint with bone chilling cooling sensation, check...","image":{"data":"https://cdn11.bigcommerce.com/s-aa739/images/stencil/{:size}/products/4583/16397/CoolHit__78242.1706579380.jpg?c=2","alt":"COOL HIT Nixotine (Flavored Nixamide)"},"images":[{"data":"https://cdn11.bigcommerce.com/s-aa739/images/stencil/{:size}/products/4583/16397/CoolHit__78242.1706579380.jpg?c=2","alt":"COOL HIT Nixotine (Flavored Nixamide)"}],"date_added":"Jan 11, 2024","pre_order":false,"show_cart_action":false,"has_options":false,"stock_level":null,"low_stock_level":null,"qty_in_cart":0,"custom_fields":[{"id":164740,"name":"__NOENDS","value":"nixotinesolution"},{"id":164741,"name":"__TaxClass","value":"nixotinesolution"},{"id":164742,"name":"__Nixotine","value":"yes"},{"id":164743,"name":"__FlavorProfile","value":"FlavorlessZero"},{"id":164744,"name":"__badge","value":"Avail 3mg thru 36mg"},{"id":164745,"name":"__VapeAddOns1","value":"4143,3664,141,1163,2275,3589"},{"id":164746,"name":"__matchingNic","value":"488"},{"id":164747,"name":"__matchingTFE","value":"3152"},{"id":164748,"name":"__matchingNixotine","value":"4583"}],"num_reviews":0,"weight":{"formatted":"73.00 Ounces","value":73},"demo":false,"price":{"without_tax":{"currency":"USD","formatted":"$12.95","value":12.95},"sale_price_without_tax":{"currency":"USD","formatted":"$12.95","value":12.95},"rrp_without_tax":{"currency":"USD","formatted":"$16.95","value":16.95},"saved":{"currency":"USD","formatted":"$4.00","value":4},"tax_label":"Tax and Surcharges (incl vapor taxes where applicable)"},"add_to_wishlist_url":"/wishlist.php?action=add&product_id=4583"},{"id":2912,"sku":"3PEL-TWST-60R","name":"ELiquid - Twist E-Liquid Brand","url":"https://www.ecblendflavors.com/eliquid-twist-e-liquid-brand/","availability":"","rating":0,"brand":{"name":"Twist E-Liquid"},"category":["New! Other Popular Brands"],"summary":"Twist E-Liquid  \r\n\r\nBerry Medley Lemonade - A fusion of ripened blueberries steeped in freshly squeezed lemonade \r\nHoneydew Melon Chew - Layers of flavor that include honeydew melons and...","image":{"data":"https://cdn11.bigcommerce.com/s-aa739/images/stencil/{:size}/products/2912/10332/Twist_Logo_BW_1__05466.1650467258.png?c=2","alt":"Twist E-Liquid"},"images":[{"data":"https://cdn11.bigcommerce.com/s-aa739/images/stencil/{:size}/products/2912/10332/Twist_Logo_BW_1__05466.1650467258.png?c=2","alt":"Twist E-Liquid"}],"date_added":"Mar 31, 2021","pre_order":false,"show_cart_action":false,"has_options":false,"stock_level":null,"low_stock_level":null,"qty_in_cart":0,"custom_fields":[{"id":168107,"name":"__VapeAddOns1","value":"4143,3664,141,1163,2275,3589"},{"id":168108,"name":"__badge","value":"Everyday Low Price"},{"id":168109,"name":"__bestprice","value":"Everyday Low Price"},{"id":168110,"name":"__ENDS","value":"eliquidnic"},{"id":168111,"name":"__TaxClass","value":"ELiquidwithNicotine"},{"id":168112,"name":"__Warning","value":"yes"},{"id":168113,"name":"__FlavorProfile","value":"FlavoredWithNicotine"},{"id":168114,"name":"__isThirdParty","value":"eliquid"}],"num_reviews":0,"weight":{"formatted":"132.00 Ounces","value":132},"demo":false,"price":{"without_tax":{"currency":"USD","formatted":"$12.95","value":12.95},"rrp_without_tax":{"currency":"USD","formatted":"$18.95","value":18.95},"saved":{"currency":"USD","formatted":"$6.00","value":6},"tax_label":"Tax and Surcharges (incl vapor taxes where applicable)"},"add_to_wishlist_url":"/wishlist.php?action=add&product_id=2912"}],"shipping_messages":[],"rating":4,"reviews":{"messages":[],"total":14,"show_review_email":true,"end":12,"start":1,"list":[{"name":"Bill White","rating":"5","title":"Cool Hit","text":"Great cool taste and nice change from menthol.","date":"Aug 01, 2019"},{"name":"Kryslee83","rating":"5","title":"Excellent to add on","text":"Works well with all the products! I use it to add a cooling effect to each vape juice. I usually use a mint but I love how versatile it is with all of the selections! Definitely depend on having one in my collection at all times!","date":"Jan 22, 2019"},{"name":"gregg","rating":"5","title":"smooth","text":"Smooth","date":"Aug 07, 2018"},{"name":"Brett Blumfield","rating":"4","title":"Good for that extra cool hit","text":"When ordering this flavor, get it with an extra cool hit and add a twist of any flavor to get the best out of your flavorful minty vaping experiences.","date":"May 06, 2018"},{"rating":"3","title":"Good Stuff!","text":"Liked it, but LOVED it mixed 1/2 to 1/2 with Perilous Mint!!","date":"Feb 11, 2018"},{"name":"David Honaker","rating":"3","title":"I can see that appeal, but it's not for me. ","text":"I've tried adding cool hit to several flavors, just to see what it's like. (Vanilla Malt, vanilla swirl, orange delight, cold cherry cola, etc) I can confidently say that's it's not for me, as I tend to enjoy the flavors more without it. \r\n\r\nIMO, it's likely best for people that are/were menthol smokers that want that cool feeling in flavors that don't mix with mint.","date":"Aug 09, 2014"},{"rating":"4","title":"need the menthol ","text":"Ive been vapping this for awhile 70/30 with double extra flavor with 1.5 menthol. I still cant get enough cool hit that my throat is craving.\r\n\r\nECBlend: Check out Cold Fusion E-Liquid - it is Cool Hit x 3","date":"Jan 24, 2013"},{"name":"Jeromeofca","rating":"4","title":"Could use more Cool Hit","text":"Ordered 50/50 18mg. Nice clean flavor. Slight natural sweetness from pg and vg. Great for cleaning or resetting your palette after vaping something else with a strong flavor. Like a cold drink of water after dessert. I wish the Cold Hit could be doubled because it gets washed out after a few puffs. Good TH and it tickles my sinus.\r\n\r\nECBlend: For those that want that Extra Cool Hit, try COLD FUSION (under Flavorless Category) 3x the Cool Hit and you can add 2 flavor shots","date":"Nov 12, 2012"},{"name":"R. M.","rating":"2","title":"no cool hit ","text":"I guess only the glowing 5 star reviews get posted here. My sample had no cool hit. Tasted more like unflavored pg/vg. Not bashing ec, just reporting on what I received. \r\n\r\nNote from ECBlend: Cool Hit is unflavored e-liquid. It is the cooling sensation of menthol without the minty taste.","date":"Jun 23, 2012"},{"name":"Teenie","rating":"5","title":"So COOL!","text":"It is menthol without the menthol taste so glad I got 15ml bottle I am going to go through a lot of this! Perfect for mixing with any flavor!!","date":"Jun 14, 2012"},{"name":"Kellie","rating":"5","title":"WOW","text":"I got the 5ml bottle and wish I had gotten a bigger bottle. I smoked menthol but all the menthol flavors are too minty or strong this is perfect. Getting a bigger bottle","date":"May 21, 2012"},{"name":"Jared","rating":"5","title":"AMAZING STUFF","text":"If you are a menthol smoker who enjoys the cooling sensation but not the minty smoke flavor, then this is for you. I got it in 36 MG pure VG base. It is SOP smooth. Tons of vapor. This is my first order from EC blends. This will keep me coming back for more for sure.","date":"Apr 25, 2012"}]},"bulk_discount_rates":[],"meta_keywords":"create your own,cool vape, cold vape, cold vapes, extreme ice vape juice, ice e juice, vape juice, vape liquid, premium liquid, salt liquid, e juice, ejuice, vaping, quit smoking, eliquid, e-liquid,NicSalt","depth":"0.01","title":"COOL HIT (E-Liquid)","gift_wrapping_available":false,"min_purchase_quantity":0,"images":[{"data":"https://cdn11.bigcommerce.com/s-aa739/images/stencil/{:size}/products/488/3707/Cold-Fusion-E-Juice-ECBlend-Flavors__46670.1527197495.jpg?c=2","alt":"Cool Hit - Premium Artisan E-Liquid | ECBlend Flavors"}],"width":"0.01"}
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Flavor Vapor

COOL HIT (E-Liquid)

(14 reviews) Write a Review
3mg 6mg 12mg

Experience an intense chilling vape without the minty taste like Menthol.  

Cool Hit doesn't have a scent or a flavor!  

Looking for a intensely strong mint flavor with bone chilling cooling sensation, check out Perilous Mint!  

Are you too Hot for Cool Hit?  Cold Fusion E-Liquid provides THREE times the chilling effect.  

Looking to add Cool Hit to your existing E-Liquid, you can find the additive here: FlavorTudes - Cool Hit - Flavor Shots  


Tobacco Free E-Liquid 100% TOBACCO- FREE E-LIQUID

(Better Flavor: Improved Recipe has been reformulated to enhance the flavor using tobacco-free nicotine)

Try it you'll love it!

A red asterisk * indicates the option is required.
Third-party Age Verification is used to confirm your age. E-Liquid products are for adult use only.
Updated Price $15.95

HELP on OptionsIf you are having trouble with options, please select

Other Tips: Click on all options you wish to apply to this product.

If you are looking for more Help on Options, please click on the Question Mark (?) next to the option you would like more information about.

Clicking on any Question Mark (?) will also bring you to a main help menu.


Quick Addons Add ICE to any flavor with Cool HitĀ®


 

Updated Price $15.95

14 Reviews



(14 reviews) Write a Review
Verified Purchase Reviews - Customers who write reviews purchased the item at ECBlendFlavors.com
Thank you for your comments!

  • 5
    Cool Hit

    Posted by Bill White on Aug 01, 2019

    Great cool taste and nice change from menthol.

  • 5
    Excellent to add on

    Posted by Kryslee83 on Jan 22, 2019

    Works well with all the products! I use it to add a cooling effect to each vape juice. I usually use a mint but I love how versatile it is with all of the selections! Definitely depend on having one in my collection at all times!

  • 5
    smooth

    Posted by gregg on Aug 07, 2018

    Smooth

  • 4
    Good for that extra cool hit

    Posted by Brett Blumfield on May 06, 2018

    When ordering this flavor, get it with an extra cool hit and add a twist of any flavor to get the best out of your flavorful minty vaping experiences.

  • 3
    Good Stuff!

    Posted by Unknown on Feb 11, 2018

    Liked it, but LOVED it mixed 1/2 to 1/2 with Perilous Mint!!

  • 3
    I can see that appeal, but it's not for me.

    Posted by David Honaker on Aug 09, 2014

    I've tried adding cool hit to several flavors, just to see what it's like. (Vanilla Malt, vanilla swirl, orange delight, cold cherry cola, etc) I can confidently say that's it's not for me, as I tend to enjoy the flavors more without it. IMO, it's likely best for people that are/were menthol smokers that want that cool feeling in flavors that don't mix with mint.

  • 4
    need the menthol

    Posted by Unknown on Jan 24, 2013

    Ive been vapping this for awhile 70/30 with double extra flavor with 1.5 menthol. I still cant get enough cool hit that my throat is craving. ECBlend: Check out Cold Fusion E-Liquid - it is Cool Hit x 3

  • 4
    Could use more Cool Hit

    Posted by Jeromeofca on Nov 12, 2012

    Ordered 50/50 18mg. Nice clean flavor. Slight natural sweetness from pg and vg. Great for cleaning or resetting your palette after vaping something else with a strong flavor. Like a cold drink of water after dessert. I wish the Cold Hit could be doubled because it gets washed out after a few puffs. Good TH and it tickles my sinus. ECBlend: For those that want that Extra Cool Hit, try COLD FUSION (under Flavorless Category) 3x the Cool Hit and you can add 2 flavor shots

  • 2
    no cool hit

    Posted by R. M. on Jun 23, 2012

    I guess only the glowing 5 star reviews get posted here. My sample had no cool hit. Tasted more like unflavored pg/vg. Not bashing ec, just reporting on what I received. Note from ECBlend: Cool Hit is unflavored e-liquid. It is the cooling sensation of menthol without the minty taste.

  • 5
    So COOL!

    Posted by Teenie on Jun 14, 2012

    It is menthol without the menthol taste so glad I got 15ml bottle I am going to go through a lot of this! Perfect for mixing with any flavor!!

  • 5
    WOW

    Posted by Kellie on May 21, 2012

    I got the 5ml bottle and wish I had gotten a bigger bottle. I smoked menthol but all the menthol flavors are too minty or strong this is perfect. Getting a bigger bottle

  • 5
    AMAZING STUFF

    Posted by Jared on Apr 25, 2012

    If you are a menthol smoker who enjoys the cooling sensation but not the minty smoke flavor, then this is for you. I got it in 36 MG pure VG base. It is SOP smooth. Tons of vapor. This is my first order from EC blends. This will keep me coming back for more for sure.

EXPAND ALL REVIEWSClose

WARRANTIES AND RETURNS 

E-Liquid Returns

Due to the personal nature of the product, ECBlend is unable to accept returns on E-Liquid products.  Taste is subjective to an individuals taste and variables of different devices, including temperature/wattage preferences. We are unable to offer returns, refunds, or exchanges on E-liquid products.  We highly recommend trying a 5mL sample bottle of E-Liquid to find out if it is good for your personal tastes. See our E-Liquid Satisfaction Guarantee below.

Custom E-Liquid:  If you have received a bottle of E-Liquid with the wrong flavor, incorrect nicotine strength, or base mix, please contact Customer Care within 10 days of receiving your order. 



E-Liquid Satisfaction Guarantee

Applies to Non-Custom E-Liquid only*:  We know you will love many flavors from ECBlend and we want you to feel comfortable with trying as many 5mL samples as you are interested in.  If you are not happy with your sample, let us know.  We will credit your account with the cost of the E-liquid sample so you may try another flavor on us!  

*Applies to 5mL sample bottles only.  Must be ordered without customization and with the recommended flavoring settings shown on the website (extra flavor is no charge).  Credit will be applied as store-credit only and is non-refundable.  Shipping charges are not eligible for credit. Max of 1 credit per flavor.  Steeping: If you have received your flavor fresh, allow it to steep for 14 days.  

Hardware Returns

Manufacturer’s Warranty after 14 days:  Many hardware manufacturers offer their own product warranty.  If you experience an issue outside of the 14 day return period offered by ECBlend, please contact the manufacturer for additional information. Keep all packaging, inserts, and warranty card of the product for duration of the vendors warranty.   Most vendors require all included materials to be sent with the product return.  

Returns to ECBlend within 14 days:  For sanitary and safety reasons, we do not accept returns on the following items if they have been opened: Hardware including, but not limited to personal vaporizers, clearomizers, cartridges, replacement coils, pods, drip tips, batteries, rebuildables, parts or accessories.

Contact Customer Care if you require a Return Merchandise Authorization number for defective hardware.  Hardware items may be returned within 14 days of delivery date covering any manufacturers defect.   Items found to be Dead on Arrival (DoA) must be made within 48 hours of the delivery date.

Any other type of damage caused by mistreatment or misuse of the product will not be accepted. After 14 days, please contact the manufacturer of the product for return/warranty information (See warranty insert in product packaging).  Products that have been used and are damaged, scratched, dented, or have visible wear and tear will not be accepted for returns.

Returned items are tested by ECBlend.  Products damaged by user error or modification of the product may be returned at the customers expense.  Products in working condition are not eligible for return or exchange.

 

Return Merchandise Authorization: 

All returns must be pre-authorized by our Customer Service Department. An RMA number will be issued for authorized returns. Returns received without a valid and authorized Returned Merchandise Authorization (RMA) number will either be disposed of, or returned at the customers expense.

RMA's expire after 30 days, items received after 30 days will not be processed and may be disposed of, or returned at the customers expense.

If you have an issue with your order, please contact Customer Service using the chat window at the bottom of our website, through our Help Desk (https://helpdesk.ecblendflavors.com), or by telephone (541) 393-9840. Including images and detailed videos with your initial Help Desk ticket may expedite the troubleshooting process.

Please note that Customer Service may request images or video to assist with troubleshooting the product before approving a return. Including images or video detailing the issue with your Help Desk ticket may expedite your claim.

 

ExchangeUnopened, unused items may be eligible for exchange in the form of store credit only. Eligible products must be unopened and in unused condition may be returned within 30 days with a valid authorized Returned Merchandise Authorization (RMA) number. Return shipping cost will be the responsibility of the customer. Items returned in unacceptable condition will be held without refund and returned at the sender’s expense. The initial cost of shipping incurred during the original purchase is not eligible for refund or credit at any time.

Incorrect Item Received: In the unlikely event that you should receive an incorrect item, contact Customer Service for assistance and return authorization for replacement. Once the item has been received and processed, the correct item will be shipped out to you at no charge.  All items received incorrectly must be returned unopened.  If the item has been opened, it is not eligible for return.

 

 

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